Ping An was honored at the 2022 Efma-Accenture Insurance Innovation Awards for reimagining the customer experience

Hong Kong And the ShanghaiAnd the June 22 2022 /PRNewswire/ – Ping An Insurance coverage (Group) ChinaLtd. (Under “Ping An‘ or ‘The Group’, HKEx: 2318; SSE: 601318) is happy to announce that Ping An Reside Received the International Bronze Award for Reimagining the Buyer Expertise on the Efma-Accenture Insurance coverage Awards on the 2022 Insurance coverage Awards with “Clever Go to Assistant – AI Assembly Platform”. Ping An Reside It’s the solely Chinese language firm among the many award winners, demonstrating its excellent efficiency in digital transformation

constructed with Ping An Proprietary Synthetic Intelligence (AI) expertise, “Clever Go to Assistant – AI Assembly Platform” has been utilized in a variety of enterprise situations, together with agent recruitment, clever coaching, and digital gross sales administration, to completely help the agent workforce to implement recruitment, coaching and advertising administration.

Within the technique of agent recruitment, the AI ​​interview instrument can determine multidimensional data of potential brokers via clever dialog recognition and generate interview experiences, which saves quite a lot of interview manpower and prices. From March 2022Interview by Amnesty Worldwide supported 17.98 million interviews over 2.76 million hours.

In an agent coaching session, the AI ​​coaching simulates precise promoting practices and improves agent gross sales methods by interacting with bots and receiving coaching suggestions. From March 2022AI coaching delivered 830.5 million coaching classes.

In exhibition advertising, the instrument offers brokers with performance that features real-time questions and solutions with chatbots, clever dialog help, and dialog summaries. As well as, it additionally helps internet hosting large-scale on-line seminars and conferences, which may accommodate as much as 300 members, making it a primary of its variety within the insurance coverage business. In 2021, the platform facilitated greater than 70,000 on-line product introduction conferences, with a mean month-to-month assembly time of over 150,000 hours.

Ping An Proceed to advance life insurance coverage reform and improve its core competitiveness. Guided by the Group’s “Finance + Know-how” technique, Ping An Reside You’ll proceed to discover methods to facilitate the seamless integration of expertise and enterprise and promote revolutionary applied sciences and options in advertising, providers and danger administration.

The Efma – Accenture Awards for Insurance coverage Innovation have been launched by Efma and Accenture in 2016. Efma is a world non-profit group arrange by banks and insurance coverage corporations to help business growth. Accenture is a world chief in skilled providers. The award acknowledges probably the most revolutionary initiatives, initiatives and concepts in insurance coverage globally.

This yr, the competitors acquired 398 excellent initiatives from 44 nations and greater than 250 insurance coverage establishments worldwide EuropeAnd the North Amaricaand the Asia Pacific. Contributors included world-renowned insurance coverage corporations, reminiscent of AXA from FranceAllianz from Germanythe invention of South Africa.

TThe successful initiatives are independently voted on by a panel of world business specialists.

About Ping An Group

Ping An Insurance coverage Firm (Group) ChinaLtd. (“Ping An”) strives to develop into a world-leading retail monetary providers group. With greater than 223 million retail clients and almost 657 million web customers, Ping An It is likely one of the largest monetary providers corporations on this planet. Ping An It focuses on two cross-cutting areas of exercise, ‘Built-in Finance’ and ‘Healthcare’, overlaying the supply of monetary and well being care providers via an built-in monetary providers platform and ecosystems in monetary providers, healthcare, car providers, and sensible metropolis providers. The “Finance + Know-how” and “Finance + Ecosystem” methods intention to offer clients and Web customers with revolutionary and easy services utilizing expertise. as such China The primary joint inventory insurance coverage firm, Ping An It’s dedicated to upholding the very best requirements of company reporting and company governance. The group is listed on inventory exchanges in Hong Kong And the Shanghai. Ping An It was ranked sixth on the Forbes International 2000 checklist in 2021 and sixteenth on the Fortune International 500 checklist in 2021.

For extra data, please go to the web site www.group.pingan.com And observe us on LinkedIn – Ping An.

. SOURCE Ping An Insurance coverage (Group) Firm ChinaLtd.